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When you receive your order, you must check it as soon as possible following receipt and always before use. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. Your right is to change your mind. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. Please follow the steps set out below. All items must be returned unused and in the original packaging as they were in when received by you. Please ensure that when you receive an item that you take reasonable care of it. Please ensure that any security seals or tags are still intact.
You can’t return items that were specially made for you.

Wrong order received

Damaged or faulty products

Item not received

What we do with returned product

Return of replacement products

Costs of returning products

Questions or complaints

Return Address